A personal client experience

Centrally located over a full floor in Sydney’s CBD, the design of Monash IVF’s flagship clinic addresses both the emotional needs of the client and the rigorous medical requirements.

The flow of arrival and clinical spaces incorporates client discretion and the diverse needs of the clinic employees - doctors, nurses, counsellors, anthologists, scientists and administrators.

The complexity of the project included both the building re-classification - from Class 5 to Class 5, 8, 9A to support the office, laboratory and day surgery requirements - and also the building services needs and coordination.

Our design, incorporating reception, consulting rooms, pathology rooms, ultrasound rooms, surgery environment, laboratory environment, blood collection rooms and recovery rooms consolidates Monash IVF’s positioning as a pioneer, innovator and support leader in its field.

Project details

Client: Monash IVF
Location: Sydney, NSW, Australia
Size: 1,200 sqm

The space supports a sensitive, premium and personal client experience aligned to an evolved brand and service model. 

“Monash IVF’s Sydney CBD flagship environment supports the repositioning of the Monash IVF brand by ensuring a premium and personal level of client service.”